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Shipping & Returns
Shipping & Returns
- Beyond East currently delivers nationwide to all private (home, office, etc.) addresses. However, we do not ship to any Beyond East stores.
- All nationwide orders will be delivered within 3-5 working days.
- Flat shipping charges of Rs.180 will be charged on all orders below Rs.3500
- Free shipping can be availed on all nationwide orders above Rs.3500
- On the delivery date, an SMS from the courier company will be sent to you. In case of unavailability, please have somebody designated to receive the parcel on your behalf.
- All International orders will be delivered at original invoice.
- For all international orders shipping charges will be calculated depending on the customer's location (City, Country, etc.)
- Customers will bear custom duties on international orders.
- All international orders will be delivered within 7-10 working days
- Beyond East has a NO REFUND policy.
- All products purchased from www.beyondeast.com can be exchanged if they are in their original state (packaging/tags/motifs/embroideries intact) and with the original receipt.
- Accessories are non-exchangeable.
- To have your article exchanged, please email your order number along with images of the product and reason for exchange to email@example.com you can also contact us on social media within 14 days of purchase.
- Strictly NO EXCHANGE POLICY for sale/discounted items unless a valid reason:
- Wrong size
- Damaged/defected article
- Incomplete package
- Different article
- Items damaged/defected after use will not be considered under the exchange policy.
- An exchange will be processed after the product has been received at our end and has been assessed by the relevant team. This may take up to 14 working days.
- Articles can be exchanged with desired items worth the same price as the article to be exchanged. However, if a customer has received a damaged article then, a customer can choose to have the same article re-shipped, or a voucher worth the price of the article can be issued. You will be notified via email.